On this page you will find all of our online casino reviews, explanations of how we review and rate casinos as well as all our online casino ratings and an extensive blacklist of casinos we recommend you avoid at all costs (and the reasons why of course).
Online Casino Reviews 2017
There was a worrying trend which started a few years ago and which has been snowballing, gathering pace at an alarming rate. This being that casino owners don’t seem to be able to figure out what to do with casino bonuses. The online casino bonus is dead and has been for a few years, it is just that most casinos don’t know what to replace it with or are afraid to take chances.There are therefore three sorts of casinos now, there are those happy with the status quo and not doing anything different. There are the really good ones who are focusing on loyalty programs, gamification and other incentives to keep a player at their casino, these are also hoping to phase out the traditional and messy welcome bonus. Then there are the third kinds of casinos… those simply looking to exploit the player and / or the bonus chasers.
The casino bonus has become more and more strict over the past few years with more and more clauses, higher wagering requirements and casinos using any old excuse to not pay out on a bonus. We know this already but what we have been seeing more of of late is making bonus terms and conditions as confusing as possible and also barring numerous payment methods from being allowed to win with a bonus (but hiding this term in the T&C so well hidden that most are going to miss it) but these casinos are not blocking bonuses for these deposit methods.
But that is not all that is wrong, there are now more and more white label casino operators out there, many of whom are making it very very affordable for somebody to open up their own casino. These white label operators are basically creating a market where con men are opening up a casino, not paying any players for a year or so and then the casino closes eventually only for the owners to have set up another 4 or 5 clones of these casinos in the meantime also with an expiration date and no chance of the customer getting paid. Yes occasionally there will be an honest casino pop up through these white labels but with these hundreds of casinos being so virtually identical even down to the terms and conditions that it is almost impossible to know the occasional good ones from the bad.
This trend in dodgy white labels has stemmed from the whole casino bonus malarkey that’s been ongoing since the dawn of online casinos and we can only hope that the newer trend of actually offering players good loyalty programs and good customer service will eventually win over and we’ll see the cream of the crop rise to the top and we’ll see these awful thieves (for that is what they basically are) disappear.
To cut a long story short:
We are having a total overhaul of our online casino reviews in 2017. To kick off with we are going through all online casino reviews very briefly so we can quickly identify any remove any with any question marks at all hanging over them. Our motto is now “No more Mr Nice Guide”. There are still so very many good and honest online casinos that if there is any doubt we are dumping the weak. We have identified key areas which are now “no benefit of the doubt”. We have also seen some casinos going backwards either in customer service or in their terms and conditions over the past month or so and these will also be dealt with swiftly and sharply. We are taking no prisoners, there will be no leniency. If in doubt stay clear. There’s so many other places to play so if we are overly harsh on one or two then so be it. Better safe than sorry.
There are so many dodgy casinos that we’ve had to split the casinos up into two pages, the online casino reviews page you are for the decent casinos and for the iffy ones a brand new casino blacklist page.
Our in depth new online casino review system:
Our second port of call is a whole new casino ratings system along with in depth reviews of the key points. It is all about the honesty, reputation, loyalty and customer care. That is it. The important stuff. Will I get paid my winnings? How quickly do they pay? Do they reward my loyal custom or not? This is the stuff that is important. This is what an online casino review should be focusing on.
Certified Online Casino Reviews
Casino Heroes Review (Formerly Casino Saga)
Mr Smith Casino Review (Formerly Harrys Casino)
Online Bookmaker Reviews
Closed Online Casino Reviews
Favourit Casino Review (in receivership / administration)
How do we perform our online casino reviews?
For every single online casino review we like to track down as much general information as we can so you have an easy to use overview. For the online casino bonuses we will find out if they are cashable or sticky bonuses as well as listing the wagering requirements required before being able to cash out.
For deciding on the casino ratings we need to test the casinos out fully as well. We will register with the casino, feel our way around the interface and check the terms and conditions and see if everything is clearly laid out or whether sneaky terms are hidden away in the small print. We will also test out the customer support (live chat where possible, also via email and phone) and then we will make a small deposit to test out the banking and bonuses.
We will then test out the slots and games on offer to see if the interface works properly and check for any bugs or lags. Then we will play through our deposit wagering and should we go bankrupt we will make a another small deposit without taking any bonus, play through the deposit 1x so we are able to cash out and test the whole withdrawal process, how tricky the casino makes it, how much they try and trick customers into reversing withdrawal and how much they mess around the verification process.
This manual testing along with the various options and the range of products on offer all add up to the various ratings we award casinos. Of course we do also take into account the general reputation of the casinos, the complaints (or not) against them and how hard they are trying (some casinos are constantly striving to improve and if a small casino is showing they are doing everything in their power despite a small budget, we will look more favourably towards them as opposed to a big name brand who is cutting back on certain aspects and reducing the customer experience). A casino should always be looking to improve the experiences of their players and striving to be the best of the best. A casino going backwards is a very bad sign and a warning sign that they might completely shaft their players and affiliates in the future.
Online Casino Ratings Explained:
Rather than over complicate things by giving every reviewed casino a percentage score, a score out of 10, or a star rating, we have decided to keep things as simple as possible. Simple yet straightforward and transparent.
Our online casino ratings are split into three categories: Certified, Uncertified, Unlisted and Blacklisted. Obviously blacklisted casinos are not recommended whatsoever whilst we would advise caution when considering an uncertified casino.
Our certified casino ratings are: Platinum, Gold, Silver, Bronze.
Here we shall explain the differences between our main ratings:
Platinum Casino Rating:
For a casino to receive our coveted platinum rating they really have to go above and beyond. Aside from top notch customer service and interface and everything a gold rated casino provides, these casinos go that little bit further, offering that little bit more. Something special, they try and go above and beyond the ordinary, these casinos go that extra mile.
In short, these are la creme de la crème!
Gold Casino Rating:
Casinos that get a Gold Rating from us are ones that we hold in the very highest regards.
These are casinos that if somebody were to ask us which casino would they recommend to somebody who only wishes to join one single casino and stick with that casino only, we would point them to our Gold Rated casino list.
These are casinos who have not only fulfilled our requirements in terms of openness, honesty, quick payouts, good selection of slots and quality overall customer service and playing experience.
Silver Casino Rating:
A Silver Rated casino is one that holds up most, if not all of our requirements.
Open, trustworthy, reliable, quality customer service, fast payouts and quality overall gaming experience.
These are all casinos with the potential to make it Gold but fell just short for one reason or another. It could be that the casino is brand new (ie too new to definitively give them top marks), perhaps their game selection could be larger or maybe they do not yet have a mobile casino.
Either way these Silver Rated casinos come highly recommended by us and we will be visiting them ourselves regularly and keeping tabs on their progress and if they can make it to the Gold in future. You can’t go far wrong with a silver rated casino.
Bronze Casino Rating:
Bronze Rated casinos are respectable but fall short of excellence in one or two areas. Good casinos for bonus chasers but not quite there yet to be your #1 if you are looking for a single home.
We can recommend a Bronze Rated casino but we will explain why they have fallen short of silver or gold and what you have to look out for when playing there.
Uncertified Online Casinos:
A casino can end up uncertified for a number of reasons. They could have come off of the black list but we are not yet ready to recommend them yet. They could have one or two small issues we disapprove of but are not quite considered rogue. They could have long standing issues with their customer service. Or they could be a decent casino brought down by their overall owners or by other casinos within the same chain.
Unlisted Online Casinos:
Unlisted casinos are those we have had a seriously good look at but we just don’t feel comfortable at all in listing them anywhere. They are just too close to rogue status.
Blacklisted Casino Rating:
We were reluctant to officially release a black-list of casinos due to legal complications as well as the fact that our black-list spiraled to a ridiculously large 1,600 websites. We were planning on simply not referencing black-listed casinos at all however the arrests of the owners of a number of rogue casinos in July 2015 forced our hand to at least publish a handful of the worst offenders. These are listed on our forum.
In Short: If you are looking for one single casino to play at full time then consider a Platinum, Gold or Silver rated casino. Bonus hunters can also consider Bronze rated casinos.